FAQs

Q. Can I place an order by phone ?

-Unfortunately, at this time we only process orders through our website. All questions, existing/ new orders are through email. Please refer to the email or contact us page for more information.

Q.How do I decide what size to choose?

-Click size chart to see estimated size chart ( *estimated size because we know that all bodies are created differently)

Q.What payment methods does Privee' Label accepted?

-Visa

-Mastercard

-Discover

-American Express

-Discover

-Amazon 

-Apple Pay 

-Google Pay 

-Paypal

Q.Can I make changes to my order after it has been placed successfully?

-Since we do our best to ship packages out promptly as possible, we are unable to make changes to your order once it is successfully  placed and processed.

Q. How can I track my order?

-Once your order has been placed and processed, you will recieve an detailed email with tracking information when available.

you can also check your tracking :

www.usps.com

please allow up to 36 hours  for your tracking information to be updated.

Q.I haven't recieved my package what should I do ?

-In the rare event that you don't recieved your package, please contact our team at info@priveelabel.com to assist you with the location of your order.

Q.How will I know that my refund is being processed? How long will I see my credit?

-You will recieve an email notification from one of our team memebers indicating refund has been processed. Once you have recieved an email please allow 2-14 days bussiness days for the credit  to be applied back into your account.

Q.I need to cancel my order what do I do?

-We are unable to modify or stop your order at this time once it is placed and processed.

Q. What is your shipping methods?

-For domestic shipping - USPS 

-For international shipping - DHL

 

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